MENCOM Est is committed to upholding the privacy and security of personal information collected from clients and users of our services. This Privacy Policy elucidates our protocols concerning the collection, utilization, disclosure, and protection of personal data in accordance with Saudi Arabia's privacy laws and regulations.
1. Information Collection
Personal Information: We generally only need to have your contact details of individual contacts (such as their names, telephone numbers and email addresses) to enable us to ensure that our relationship runs smoothly.
2. Information Use
2.1 Service Provision: Personal information is utilized for delivering, managing, and refining our services. It aids in processing transactions, responding to inquiries, and providing customer support. Additionally, we may personalize user experience and offer relevant content and promotions based on this information.
2.2 Communication: Contact information provided by users may be used for communication purposes, including updates, announcements, promotions, and pertinent information related to our services. Users retain the autonomy to opt out of receiving such communications at any time.
3. Information Disclosure
3.1 Third-Party Service Providers: To assist in delivering our services, processing payments, and conducting business operations, we may disclose personal information to third-party service providers, contractors, and affiliates. These entities are contractually obligated to maintain the confidentiality and security of personal data.
3.2 Legal Compliance: In compliance with legal obligations, we may disclose personal information when required by law, regulation, or legal process. This may also be necessitated to safeguard our rights, property, or safety, or that of others, including responding to lawful requests from law enforcement or government agencies.
4. Data Security
4.1 Security Measures: We enforce robust technical, physical, and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, regular security assessments, and employee training on data protection practices.
5. Data Retention
5.1 Retention Period: Personal information is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is mandated or permitted by law. Our data retention practices undergo regular review and updates to ensure compliance with legal requirements and industry standards.
6. User Rights
6.1 Access and Correction: Users possess the right to access, update, and rectify their personal information held by MENCOM Est. Requests for access or correction should be submitted in writing to our designated privacy contact.
6.2 Data Portability: Users may request to receive a copy of their personal information in a structured, commonly used, and machine-readable format.
7. Consent
7.1 Consent: By utilizing our services or furnishing personal information to MENCOM Est, users provide consent to the collection, utilization, and disclosure of their information as outlined in this Privacy Policy.
8. Contact Information
8.1 Privacy Contact: For inquiries or concerns regarding our Privacy Policy or data practices, users may contact our designated privacy officer at info@mencom.net
This Privacy Policy is subject to periodic updates to reflect alterations in our practices or legal requirements. Users are encouraged to review this policy regularly for any revisions or amendments. Continued use of our services constitutes acceptance of the latest version of the Privacy Policy.